Launch
Small teams
€82.50 /mo €990/yr billed yearly
Saves €198 a year
Up to 30 agents
Up to 3 projects
- Scheduler, Today, timesheets
- QA, coaching, training, PIPs
- Agent self-service portal
- Role-based access
- 30-day free trial
Contact centre workforce management software
Same product. Different ceilings.
Every self-serve plan includes the whole platform, scheduler, Today, quality scorecards, coaching, training and the agent portal. What changes is how many agents and projects you can run. 30 days free, then billed on the day you started, every month. Cancel or change tier from billing.
Count the agents you need. Launch is a small floor, Accelerate is the usual next step, Scale covers a large operation, Enterprise is a quote.
Plans
Accelerate
Growing businesses
€207.50 /mo €2,490/yr billed yearly
Saves €498 a year
Up to 100 agents
Up to 10 projects
- Scheduler, Today, timesheets
- QA, coaching, training, PIPs
- Agent self-service portal
- Role-based access
- 30-day free trial
Scale
High-volume teams
€332.50 /mo €3,990/yr billed yearly
Saves €798 a year
Up to 200 agents
Up to 15 projects
- Scheduler, Today, timesheets
- QA, coaching, training, PIPs
- Agent self-service portal
- Role-based access
- 30-day free trial
Enterprise
Large organizations
Custom quote
200+ agents
Custom projects
- Scheduler, Today, timesheets
- QA, coaching, training, PIPs
- Agent self-service portal
- Role-based access
- Contracted terms and onboarding
| Compare | Launch | Accelerate ★ | Scale | Enterprise |
|---|---|---|---|---|
| Best for | Small teams | Growing businesses | High-volume teams | Large organizations |
| Agents | Up to 30 | Up to 100 | Up to 200 | 200+ |
| Projects | Up to 3 | Up to 10 | Up to 15 | Custom |
| Monthly | €99/mo | €249/mo | €399/mo | Custom quote |
| Annual | €990/yr | €2,490/yr | €3,990/yr | Custom quote |
| Free trial | 30 days | 30 days | 30 days | Pilot by agreement |
| Platform | Whole product | Whole product | Whole product | Whole product |
Prices exclude VAT. Paid monthly or yearly by card, annual billing is ten months for twelve. Changing tier mid-period is prorated automatically. A downgrade that would leave you over the smaller plan’s limits is refused before you are charged.
Enterprise
For more than Scale’s 200 agents we agree terms with you directly. Leave your details and we will come back to you.